People in pain are often ashamed of their feelings and will attempt to deny or hide them. Assure them you can handle their feelings and whatever the feelings are they are ok. Tell them feelings just are and everyone has them.
It is important to be open to expressions of pain and remain calm no matter what is said. Do not react or show shock to expressions of hopelessness or anger, or foul language.
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Evelyn Leite
PO Box 9702
Rapid City, SD, 57709
Phone: 605-484-0576
Email: evelyn@evelynleite.com